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Why This Author Is on the Shelf
We include Ron McMillan because the associated Reading Room title gives owners a useful way to think about real operating decisions. The value is not biography; it is what the work helps a business do more clearly this quarter.
Short Biography
Ron McMillan is a communication and leadership author known as a co-author of Crucial Conversations. His work focuses on helping people speak clearly when stakes are high.
What Inspired the Work
His work appears driven by the practical need for teams to address conflict, accountability, and disagreement before silence becomes expensive.
Books in the Reading Room
Negotiation & Communication
With Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler
How to talk when stakes are high, emotions are running, and opinions vary. The closest thing to a manual for the conversations owners avoid for too long.
How to Use These Ideas in a Business
Read the related title with one current problem in mind: cash flow, delegation, hiring, pipeline, customer process, client communication, risk transfer, leadership conflict, or positioning. Then turn one idea into a written operating rule with an owner, metric, and review date.
